Automation of calculating the balance of penalty and compensation points while observing the parameters of the SLA between the airport and the airline

    • Automated collection and analysis of data on the indicators that characterize ground handling processes.
    • Formation of a regular report on compliance with the SLA parameters with determination of the balance of penalty/compensation points for an arbitrary period of time within the reporting period.

    • Automation of data collection and subsequent data analysis for calculating penalty and compensation points and their total amount (balance).
    • Automation of the generation of a regular report on the compliance with SLA parameters.


    • Automated data collection for determining the achieved indicators of SLA parameters.
    • Calculation of penalty and compensation points and their total amount (balance) in accordance with the SLA procedure.
    • Generation of the final report on compliance with the SLA parameters with details for each calculated value.

Avoiding the manual calculation of penalty and compensation points and their total amount (balance).

Development, implementation and support of the "SLA Sheremetyevo Handling” IS.