Production platform that performs the tasks of automating the planning and operational management of personnel of maintenance and repair services who provide the AC line servicing on airport ramp. The platform modules allow the automation of the management of personnel of all levels and skills. The solution allows optimizing the use of resources while maintaining the required level of flight departure punctuality, reducing the number of open MEL defects, and minimizing the risk of non-compliance with the airline's SLA when performing AC maintenance and repair on the airport ramp.
- Managing the daily assignment of personnel to AC maintenance and repair operations.
- Transferring tasks and operational information to the PDAs of the performers.
- Transferring information to the dispatcher about the statuses of the execution of tasks from the PDAs of the performers.
- Automatic planning and redistribution of tasks to employees according to the operational flight schedule;
- Creation of resource groups (teams), editing the staffing of teams.
- Providing long-term resource planning that is performed twice a year, four months before the start of the season, to identify peaks and falls in workload;
- Provision of medium-term resource planning that is performed one month before the start of the operational week.
- Provision of short-term planning of resources that is performed one week before the start of the operating week, in order to prevent emergency situations related to the number of personnel.
- Automatic generation of work schedules according to typical shift schedules used in departments;
- Accounting and assignment of qualifications and skill set of employees.
- Tracking the working hours and attendance of employees.
- Generation and updating the production tasks of personnel performing AC maintenance and repair.
- Automated assignment of production tasks to personnel, with consideration for the following factors: availability of the required staff qualifications and their level of proficiency, uniformity of distribution of tasks, location of resources on the route network relative to the location of previous tasks, etc.
- Informing performers about the appointment, change and cancellation of production tasks.
- Monitoring the execution status and deviations from the plan of production tasks, automated application of control actions to eliminate or minimize the impact of deviations.
- Monitoring and resolving conflicts between personnel production tasks.
- Collecting data on the actual times of performing AC maintenance tasks on the airport ramp.
- Collecting data on the reasons for service delays due to the technical specifics of aircraft malfunctions.
- Plotting a workload curve for personnel production tasks.
- Analyzing the coverage of the workload by the available resources.
- Simulating the schedules of personnel shifts required to cover the workload.
- Generating reports on planning results.
- Planning the working schedules of personnel shifts.
- Recording the personnel number and maintaining the time sheet of personnel.
- Keeping records of the validity of personnel admissions to the execution of production tasks.
- Improving the punctuality of flight departures through optimized resource allocation that makes it possible to ensure the availability of technical staff in the right place, at the right time to perform work, which in turn ensures the timely release of aircraft and reduces the risk of violating the airline’s SLA.
- Increasing the volume of tasks solved by existing staff due to optimizing algorithms that make it possible to take into account many business factors in planning and operational distribution of work orders.
- Reduction of voice communication between dispatchers and performers of production tasks to 80% due to information exchange in real time using the Mobile Dialogue for PDA, which make it possible to provide the required information to all interested parties and reduces the need for voice communication, eliminating errors inherent in this communication method.
- Reducing the number of open MEL defects due to continuous automatic analysis of aircraft location and availability of technical staff required to fix the defect.
- Reducing the cost of performing aircraft maintenance and repair services due to optimized distribution of work assignments among performers.
